Welsend remittances

The international money transfer system Welsend (hereinafter - the Welsend system) has been established by JSB «UKRGASBANK» together with the technological partner of Financial Services Bureau LLC in 2013.

Name and location of Welsend payment system organizations:

Weslsend system payment service provider JSB «UKRGASBANK»;
Legal address: Yerevanska str., 1, Kyiv, 03087, Ukraine

Welsend system is the international system for remitting money for individuals that allows you to make transfers in quick, reliable and profitable way both within Ukraine and abroad.

The Welsend system allows both sending and receiving remittances. The Welsend system is presented on the territory of Ukraine and abroad. ou can find the Welsend system participants/partners following the Welsend site page http://welsend.com.ua/partners/, further go to the "Banks-Partners" tab, the Service points list can be found on the Welsend site page http://welsend.com.ua/branches/ at the "Nearest branch" tab as well.

Types of currencies for remittances:

• UAH,
• US Dollars,
• Euro,
• Russian Ruble.

The Welsend system fee is paid by the remittance sender. Fee for sending a remittance depends on the amount and direction. You can find the commission and fee values both on the Welsend site page http://welsend.com.ua/tariffs/,at the «Fees» tab and on our site page http://atcominvestbank.com/uk/individuals/remittances/welsend.

Reducing the fee values for sending a remittance can be achieved using the "client card", which the client receives upon accumulating the corresponding amount of sent remittances or when there is sending a remittance containing significant amount.

Also the Welsend system allows you remitting money to any payment card issued by the Ukrainian issuing bank. For implementing such a transfer, the customer should contact any Welsend System customer service point. The remittance is ready for payment at once (on-line) after its sending.

The sent Welsend system remittance is available for paying within 30 calendar days from the remittance sending day.

If you have questions about the Welsend System operates, call the Welsend Systems customer support number: tel. +38 044 494-46-50 (international communication, call cost is according to your carrier's rates) and tel. 0800-309-000 (free within Ukraine) and the Welsend System participant customer support number +38 0312 61-98-10 (cost of call is according to your carrier's rates).

How to send (receive) a remittance.

More details is here

Procedure for resolving disputes

More details is here

For more information, please contact the Individual Services Department calling +380 312 61 98 11 (call cost is according to your carrier's rates) or by sending an email to office@atcib.com.ua

For more information on Welsend, including Welsend service points, visit http://welsend.com.ua.

Download actual Welsend payment remittances fees in PDF format

How to make remittance via Welsend system? (download in PDF format)

For more detailed information please contact the nearest regional Branch or call to the Bank's Head Office Individuals Services Dpt.: (0312) 61 98 11 (cost of call is according to your carrier's rates)