Welsend remittances

Welsend remittances



The international money transfer system Welsend (hereinafter - the Welsend system) has been established by JSB «UKRGASBANK» together with the technological partner of Financial Services Bureau LLC in 2013.


Name and location of Welsend payment system organizations:

Weslsend system payment service provider JSB «UKRGASBANK»;
Legal address: Yerevanska str., 1, Kyiv, 03087, Ukraine

Mailing address: B. Khmelnytskoho str., 16-22, Kyiv, 01030, Ukraine


Welsend system is the international system for remitting money for individuals that allows you to make transfers in quick, reliable and profitable way both within Ukraine and abroad.

The Welsend system allows both sending and receiving remittances. The Welsend system is presented on the territory of Ukraine and abroad. ou can find the Welsend system participants/partners following the Welsend site page http://welsend.com.ua/partners/, further go to the "Banks-Partners" tab, the Service points list can be found on the Welsend site page http://welsend.com.ua/branches/ at the "Nearest branch" tab as well.

Types of currencies for remittances:

  • UAH,
  • US Dollars,
  • Euro,
  • Russian Ruble.


The Welsend system fee is paid by the remittance sender. Fee for sending a remittance depends on the amount and direction. You can find the commission and fee values both on the Welsend site page http://welsend.com.ua/tariffs/,at the «Fees» tab and on our site page http://atcominvestbank.com/uk/individuals/remittances/welsend.

Reducing the fee values for sending a remittance can be achieved using the "client card", which the client receives upon accumulating the corresponding amount of sent remittances or when there is sending a remittance containing significant amount.

Also the Welsend system allows you remitting money to any payment card issued by the Ukrainian issuing bank. For implementing such a transfer, the customer should contact any Welsend System customer service point. The remittance is ready for payment at once (on-line) after its sending.

The sent Welsend system remittance is available for paying within 30 calendar days from the remittance sending day.

If you have questions about the Welsend System operates, call the Welsend Systems customer support number: tel. +38 044 494-46-50 (international communication, call cost is according to your carrier's rates) and tel. 0800-309-000 (free within Ukraine) and the Welsend System participant customer support number +38 0312 61-98-10 (cost of call is according to your carrier's rates).

How to send (receive) a remittance.

More details is here


Procedure for resolving disputes

More details is here

For more information, please contact the Individual Services Department calling +380 312 61 98 11 (call cost is according to your carrier's rates) or by sending an email to office@atcib.com.ua

For more information on Welsend, including Welsend service points, visit http://welsend.com.ua.


Fees and commissions charged when remitting money via the Welsend system within Ukraine, excluding VAT:

Remitting money in national currency of Ukraine (hryvnas)

Transfer amount Customer fee %, without VAT
for any amount 0,70%, min. 10,00 UAH

Remitting in hryvnas with automatic transferring funds to payment cards of any Ukrainian issuer's bank

Transfer amount Customer fee %, without VAT
1.00 - 149 999.99 1,00% min. 10,00 UAH
Fees and commissions charged when remitting money via the International Welsend System beyond Ukraine:
Remittance recipient country Currency of remitting Remittance amount Customer fee excluding VAT*
Austria USD/EUR for any amount 2,00%
Georgia USD/EUR/RUB for any amount 0,95%
Israel USD/EUR for any amount 1,50%, min. 5,00 EUR/USD
Israel (through System Agent «Global Money Transfers Ltd») USD/EUR for any amount 1,50%, min. 4,00 EUR/USD
Moldova USD/EUR/RUB for any amount 0,95%
Great Brittain USD/EUR for any amount 2,00%
Turkey USD/EUR for any amount 1,00%
Czechia USD/EUR for any amount 1,60%
Estonia USD/EUR for any amount 2,50%
Germany USD/EUR for any amount 2,00%
Poland USD/EUR for any amount 2,50%

* Commission paid in UAH at the NBU rate on the transaction date


For more detailed information please contact the nearest regional Branch or call to the Bank's Head Office Individuals Services Dpt.: (0312) 61 98 11 (cost of call is according to your carrier's rates)

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